We are very pleased to now be welcoming guests on holiday in England and Wales. Looking after the health and safety of our guests has always been paramount and we have introduced even more thorough cleaning procedures, guidelines and provided tools for our homeowners and housekeepers to help reduce the risk at properties wherever possible to give you peace of mind when you take your well-earned break.

With the current government restrictions meaning that holidays in England have been put on hold until 4th July 2020 and those in Wales until 11th July 2020, a lot of holidaymakers have had to give up their planned breaks to keep each other safe and well, and stop the spread of Coronavirus. We want to look after our customers and so we have put together a range of information to help you easily manage your current booking with us, and start looking forward to your next UK holiday....

If your voucher has been created from a booking cancelled due to the Coronavirus lockdown, the voucher total will match the amount paid previously towards the booking and only one voucher is issued per booking.

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*/ Whilst we would love to speak to each and every one of our customers, due to the extremely high demand, we will need to prioritise requests based upon your holiday dates. Please submit the form below and we'll get back to you as soon as we can. 

*/ /*-->*/ If your booking is due to start in the next 6 weeks, you can now complete your transfer using your Customer Account. You may need to register an account if you haven't already, using the same email address that you have used to book with.